Policies & Procedures

Access to Resdiential WM_SUD Services.pdfThe policies and procedures below govern the operations of North Sound BH-ASO and are based on applicable State and Federal Regulations. All policies are applicable to North Sound BH-ASO, delegates, contractors, sub-contractors and any other downstream entities. Policies and procedures are reviewed annually and updated as necessary.  

Section 1000: Administrative

Policy No. Policy Title
1001.00 Grievance System
1005.00 Notice Requirements
1006.00 Policy Development and Review
1008.00 Provider Network Selection Capacity and Management
1009.00 Critical Incident
1017.00 Remedial Action
1023.00 Individual Rights
1026.00 Organizational Provider Credentialing
1027.00 Organzational Provider Assessment

Section 1500: Clinical

Policy No. Policy Title
1508.00 Clinical Practice Guidelines
1515.00 Translation and Interpretation Services
1521.00 Cultural and Linguistic Competence
1532.00 Residential Placement for Mental Health Treatment
1547.00 Customer Service
1549.00 Disaster Preparedness
1561.00 Revocation of LR_CR Orders
1562.00 Monitoring of LR_CR Orders
1563.00 Program of Assertive Community Treatment (PACT)
1571.00 Authorization for Payment for Psychiatric Inpatient Services for General Funds (State)
1574.00 GFS and MHBG Funding Plan
1589.00 Criminal Justice Treatment Account Funding
1590.00 SABG Priority Populations and Waiting Lists
1591.00 Access to Residential SUD Treatment Services
1591.01 SUD Residential ASAM with Auth Timeframe
1591.02 SUD Residential Adult ASAM_ LOC Placement
1591.03 SUD Residential Adolescent ASAM LOC Placement
1592.00 Access to Resdiential WM_SUD Services
1592.01 Residential WM Services SAM
1593.00 Substance Use Disorder Interim Services
1594.00 Utilization Management
1594.01 LOC for Authorization
1594.02 PA Guide

Section 1700: Crisis Services

Policy No. Policy Title
1701.00 Crisis Stabilization in a Crisis Stabilization or Triage Facility
1702.00 ICRS Oureach Safety Screening
1720.00 Administration of the Involuntary Treatment Program
1721.00 Medical Status Criteria for Involuntary Treatment Evaluation Crisis Assessment in ED and Community Hospitals
1728.00 SBC_Inpatient Resource Availability
1729.00 DCR Coordination with Jails for Involuntary Evaluation Needs
1731.00 ICRS Toll Free Crisis Line
1732.00 Crisis Services Regional Oversight

Section 2000: Compliance

Policy No. Policy Title
  Coming Soon

Section 2500: Privacy

Policy No. Policy Title
  Coming Soon

Section 3000: Fiscal

Policy No. Policy Title
  Coming Soon

Section 3500: Human Resources

Policy No. Policy Title
  Coming Soon

Section 4000: Information Systems

Policy No. Policy Title
  Coming Soon

Section 4200: Consumer Information Systems

Policy No. Policy Title
  Coming Soon

Section 4500: Advisory Board

Policy No. Policy Title
  Coming Soon

Section 5000: Contract/Audit

Policy No. Policy Title
  Coming Soon

Section 5500: Quality Management

Policy No. Policy Title
  Coming Soon

Section 6000: Tribal Coordination

Policy No. Policy Title
  Coming Soon

Suspect Fraud?

800.684.3555

Anonymously report suspected fraud, waste, or abuse to the North Sound BH-ASO Compliance Officer by using the Compliance Hotline.

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Dissatisfied with service?

888.336.6164

or visit the Ombuds website for assistance in filing a complaint or appealing a denial of service.

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