Translations Services

Persons who need help from an interpreter or who need to have informational materials translated into their own language can get help free of charge.

Everyone receiving Crisis Services and non-Medicaid Behavioral Health Services funded by the North Sound BH-ASO has a right to and will have equal access to interpreter services free of charge in their preferred language other than English. Interpreter services include providing interpreters for persons who are deaf or hearing impaired, including American Sign Language (ASL).

The North Sound BH-ASO will provide in-person and telephone interpretation.  For persons who are deaf or hearing impaired, telephone translation through the State Relay System is available.  All Behavioral Health Agencies (BHAs) are required to provide in-person interpreting services including interpreting services for those who are deaf or hearing impaired.

The North Sound BH-ASO will provide written materials translated to Spanish and other language translations as needed and requested in the person’s preferred language.  All BHAs are required to provide a translation of written materials.

Translation of written materials in other forms include:

  • Audio format.
  • Oral interpretation by reading the material to the person.
  • Providing the material in another format acceptable to the person.
  • Providing materials in English if preferred by the person.

For more information call

1-800-684-3555

Services are available to everyone in Island,
San Juan, Skagit, Snohomish, and Whatcom Counties.

Suspect Fraud?

800.684.3555

Anonymously report suspected fraud, waste, or abuse to the North Sound BH-ASO Compliance Officer by using the Compliance Hotline.

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Dissatisfied with service?

888.336.6164

or visit the Ombuds website for assistance in filing a complaint or appealing a denial of service.

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