Numbered Memorandums

Numbered Memorandums are a communication tool used to share important information with our provider network.  Types of communication include changes to policies, contract requirements and updates to reports, forms or the Supplemental Provider Service Guide.  The Memorandums are emailed to providers and posted on the website for easy access.

2020 Memorandums

Memo No. – Description

2020-01 - Submitting Medicaid Authorizations/Medicaid Service Encounters

2020-02 - COVID-19 Communication

2020-03 - Outpatient Resources for Non-Medicaid Individuals on ITA Holds 

2020-04 - Discontinuation of Eligibility Transaction

2020-05 - ITA Certification

2020-06 - Alien Emergency Medical

2020-07 - Required Centers for Medicare & Medicaid Services (CMS) Training (Attachment 1: Training Instructions; Attachment 2: Attestation)

2020-08 - North Sound BH-ASO Policy Updates

2019 ASO Memorandums

Memo No. – Description

2019-001 – Spenddown Procedures; HCA Provider Spenddown Step-by-Step Instructions


2019 BHO Memorandums

Memo No. – Description
2019-002 – Involuntary Treatment Act (ITA) Placement Changes
2019-004 – Medicaid Eligibility

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